Privacy Policy

10th Planet Denver LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and what rights you may have regarding your information when you visit www.10thplanetdenver.com or interact with us online.

By using our website, submitting a form, or otherwise interacting with us online, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• First and last name
• Email address
• Phone number
• Mailing address
• Billing and payment information
• Information you submit through contact forms, trial requests, waiver forms, or membership inquiries

We may also collect certain non-personal or automatically collected information, including IP address, browser type, device type, access times, referring website addresses, and pages viewed.

2. How We Use Your Information

• Provide information about our gym, classes, memberships, and services
• Respond to inquiries and follow up on trial or membership requests
• Process purchases and payments
• Send appointment reminders, scheduling updates, and account-related notices
• Communicate about memberships, services, promotions, or changes to our offerings
• Improve our website, services, and customer experience
• Maintain security and prevent fraud

3. SMS Messaging and Mobile Information

If you provide your mobile phone number and consent to receive text messages, we may send you SMS messages related to appointment reminders, trial class follow-ups, membership or account notifications, schedule updates, and promotional offers.

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us at 10thplanetdenver@gmail.com or (970) 557-7725. Consent to receive text messages is not a condition of purchase.

4. Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, shared, rented, or otherwise disclosed to any third parties, except to service providers that help us deliver messaging services.

5. Sharing of Information

We do not sell, rent, or lease your personal information to third parties. We may share your information with trusted service providers such as website hosting, payment processors, CRM platforms, scheduling systems, and communication tools.

We may also disclose your information if required by law or to comply with legal obligations, protect our rights or property, protect safety, or investigate fraud.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your experience and analyze website traffic. You can modify your browser settings to decline cookies if you prefer.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

• Request access to the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal requirements
• Opt out of marketing emails or text messages

9. California Privacy Rights

California residents may have rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of the sale or sharing of personal information, and not be discriminated against for exercising privacy rights.

10. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13 without appropriate parental or guardian involvement.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of our website after changes are posted means you accept the updated policy.

13. Contact Us

10th Planet Denver LLC
6161 W. 44th Ave, Suite 150
Wheat Ridge, CO 80033
Email: 10thplanetdenver@gmail.com
Phone: (970) 557-7725